You Got Questions? We Got Answers!
We have prepared a list of questions we get asked frequently with a detailed answer to every question. We advice you go all over these Q&A, before contacting us or making an order.
Please wait at least 21 days before contacting us about non-arrival of an order. Reships of seized orders will be done provided you have a copy of the letter to show us. If you receive a seizure letter, please contact us immediately with a scanned copy of the seizure letter, and also a new address to have your order reshipped to, and we will take care of this free of charge.
NOTE: No reship or refund policy for Brazil, Canada, Australia, New Zealand, Sweden, Finland, Netherlands, Norway, Singapore, APO, FPO, Italy and some other higher risk countries. Please accept our apologies.
How Do I Place My Order?
Just fill out our ORDER FORM and you will receive specific instructions on how to submit your payment for your order. Every order is approved manually and an invoice sent out with payment instrcutions.
Why Can't I Add an Item to My Cart?
Due to nature of our 'Muscle Vitamins' our 'add to cart' feature has been disabled, every order inquiry is processed and approved manually by Leo. To place an order please complete our ORDER FORM and we will send you updated payment instructions
Do You Offer Free Shipping?
Free shipping is offered worldwide for purchases of $200 or more. Any orders less than $200 there is a flat fee of $20 shipping charge.
How can I buy products?
All you need is to go to the category you are interested in, find product from menu, or do a search for product keyword. After product selection is complete fill out our ORDER FORM and invoice with instructions will be emailed to you.
You don't need any prescription to order and we ship worldwide (pleasee see international shipping disclosure)!
To which countries do you ship?
We ship worldwide however we only guarantee delivery to U.S.A and U.K.
By guarantee delivery we mean if product does not arrive for whatever reason we will either reship the item at no cost to you or we will refund your 100% of your purchase.
For countries not including U.S.A. and U.K.
We will still ship internationally however there are no guarantees made. Tracking number will be provided to you but if order does not get there for whatever reason we will not reship item and we will not issue a refund so please order at your own discretion and responsibility.
Do You Offer Bulk Discounts?
Yes we do. Bulk discount applies to same products only. Bulk discount tier follows below.
3 units of same items 5% off
5 units of same items 10% off
8 units of same items 15% off
10 units of same items 20%
Once again these discounts are for same products only, for example if you order 3 different items it does not qualify for discount, if you order 3 of the same items then you do qualify for discount. Please note if order value is less than $200 discount does not apply towards shipping charges.
Where do the products come from?
Products are shipped directly from our manufacture's distributor in Beijing, China
How do I know you are not a cop?
LOL I know it sounds silly but we get asked this ALL the time, not we are not cops, trust me they have much bigger fish to fry than monitoring small order 'muscle supplements'
How long will it take to get my product?
If we are shipping to major cities in the United States it will take 14-21 days, so order in advance if you know you will be needing it.
How long does it take and what forms of shipments are available?All products will be shipped out within 48 business hours on receiving payment. We ship it via Hong Kong Post and you will receive a shipment receipt as well as a tracking number in which you can check your delivery anytime at http://www.hongkongpost.com
What do I get when I order Hygetropin?
Hygetropin comes in boxes of 200iu or 100iu, also referred to as kits.
Each box of 200iu contains 25 vials. Each vial contains 8iu of hGH in powder form.Each box of 100iu contains 10 vials. Each vial contains 10iu of hGH in powder form.
What type of syringes do I need and where can I get them?
To inject Hygetropin you need Insulin syringes. We recommend the standard 1ml U-100 30G Insulin syringes.
To reconstitute Hygetropin you can use 2-2.5ml syringe with attached needle of about 19-23G.
Syringes can usually be purchased over-the-counter without prescription or otherwise you can order from us.
How do I inject HGH?
You can inject HGH via subcutaneous ,
How do I turn Hygetropin into an injectable solution?
Hygetropin is shipped in vials each containing 8iu of GH in powder form. Before you can use Hygetropin you need to mix it with a solvent such as sterile water or bacteriostatic water, a process known as reconstitution. It is only after you mix it with the solvent that it becomes a clear solution you can inject. This process shouldn't take more than a few minutes. Please see the Patient Information page for more details.
Where can I get sterile or bacteriostatic water?
You can try you local pharmacy as it may not require a prescription. Most people get sterile water and bacteriostatic over the internet. Make sure the water you get reads "for injection" on the vial. You can also order from us here
What is the difference between sterile and bacteriostatic water?
You can use either, the difference is for how long the hgh solution will remain potent.
Reconstituted with Bacteriostatic Water for Injection (also known as Sterile Water water with 0.9% benzyl alcohol) - An Hygetropin vial should be used within 10 days.-
Reconstituted with Sterile Water for Injection - An Hygetropin vial should be used within 3 days.
How much solvent do I need?
Hygetropin box contains 25 vials(25x8iu) or 10 vials (10x10iu), you need about 25ml of water for each Hygetropin box. Putting 1ml in each vial.
How much Hygetropin GH should I use?
These are the typical Hygetropin hGH doses that people use:
Anti-Aging: 2iu-4iu daily
Fat loss: 4iu-6iu daily
Muscle building: 6iu-10iu daily
* Most people follow one of the following protocols:
- Every day injections
- Every day injections, with 2 days off every 6th day (a.k.a. 5 days on, 2 days off)
- Alternate day injections - In this manner the dose taken every other day is double that of the "Every day injection" protocol.
Your doctor will deterimine the best protocol for you
VERY IMPORTANT - WE ARE NOT DOCTORS AND WE DO NOT PROVIDE ANY KIND OF MEDICAL CONSULTATION OR LICENSED TO ADVICE ANYONE ABOUT THE USE OF HGH. YOU SHOULD ONLY USE HYGETROPIN OR ANY HGH PRODUCT UNDER THE CARE OF A LICENSED PHYSICIAN. ONLY ADMINISTER THE HGH DOSE THAT YOUR DOCTOR PRESCRIBED YOU.
How can Hygetropin stay unrefrigerated during shipping ?
Hygetropin was formulated specifically to withstand being out of refrigeration for 28 days without getting ruined. It's just important to place it in the refrigerator once you receive it and avoid exposure to light, heat or extreme temperatures. Simply store in the fridge as soon as you get it.
What do you write on the package content?
We try to ship Hygetropin as discreetly as needed. We do not write "Growth Hormone", "Hygetropin" or any kind of indication on the outside package as not to attract unwanted attention.
How long does shipping takes?
Your order will most likely ship 3 business days after your payment has been received. We use courier services so actual package transit time will vary. Packages are trackable once they are in transit. You will be able to track your order using a tracking number.
Do I have to sign for the package?
Yours order is shipped via insured trackable courier. In order for us to provide you insurance that you will receive your order, we must send the package using signature required.
What if my order is confiscated?
We guarantee you will receive your order 100%.
How do I pay for my order?
Payment is made with debit or credit card. After you submit your order you will receive simple step by step instructions to complete the payment.
Do you accept credit cards?
Yes we do accept credit cards via Pay Pal or any other form of payment using Western Union money transfer which is safest for this kind of purchase. Hygetropin is an injectable HGH that is made and shipped from China. When you use Western Union your privacy is kept in that the service is meant for general money transfer and you as a person don't have to reveal the exact reason for the payment or the real item you purchased.
How do I know I will get the products after payment?
You know that because we are a respectable business that's been operating for years over the internet and have many satisfied customers that keep coming back for more so we must be doing something right.
It is an objective point of view for you to think you're taking a risk here. We realize that but unfortunately, till the big pharmaceutical companies don't lower their HGH price by 500% and making HGH affordable to anyone, it seems the only way of purchasing quality reliable HGH for a fraction of the price is through a company like us which offers Hygetropin or other quality Chinese HGH brands. Our company is based on trust.
How's it possible that Hygetropin prices are lower than others brands ?
Hygetropin is a relatively new brand and the company formed in 2004. Our first aim is to make GH affordable to everyone. GH is really not that expensinve to manufacture, other drug companies are making fortune by charging 20 times and more of what costs them to manufacturer HGH. Being a young company based in China, Hygetropin is offered for a much lower price than the competition. People who already purchased Hygetropin before or have heard from others who did, know that hygetropin provides the same level of quality as other commerical hGH brands at a fraction of the cost.
I have a medical problem can you give me an advice?
No. Sorry but we are not doctors and therefore cannot give any kind of medical advice. Therefor, any kind of medically related questions or request for information will not be answered. You have to turn to your own licensed doctor for any kind of medical advice. Using any Human Growth Hormone without medical supervision is prohibited.